Frequently Asked Questions

Explore our faqs to learn more about our services, policies, and how we can assist you.

We offer a broad range of services that include the following: Day porter, recurring day & nightly janitorial services, carpet cleaning, hard floor care and maintenance, window washing, pressure washing, move-out / room turn cleaning, and post construction clean-up.

You may contact us at hello@oranje.us or call us anytime at 480-725-9715. We can then schedule a call and walk through if necessary.

Yes, 99% of our chemicals are environmentally friendly, meaning they are not only safe for our environment, but also for our employees and our customers. We partner with BradyPlus to ensure we have access to some of the best professional grade and certified cleaning products our industry can offer. Many of our products are either certified or logoed by Green Seal, EcoLogo, EPA, or Safer Choice and / or are Biodegradable.
A lot of factors go into determining your cleaning frequency. Often this has to do with current occupancy, daily visitors, and what level of service you are wanting to achieve. If you are looking for a floor program, we have several options that range from monthly to annually.
Yes, all of our staff are trained prior to arriving on the job site. During our on-boarding process, all employees go through extensive training on blood borne pathogens, office cleaning, and restroom care. In addition, on-site training with our equipment, chemicals, and general building safety/instruction is also provided.
First and foremost, all of our employees go through an extensive background and employment verification process. Our staff are then trained on key policies and procedures as well as site specific security protocols. This can include the following; sign in procedures, badge-in access, not opening doors to strangers or allowing access to others, locking and unlocking, door policies, lost and found, etc. Our staff are also provided with emergency contact information in case needed.
You can either reach out to your dedicated account or project manager or you can find us on Google, Yelp, Facebook, etc.. We love to receive feedback and reward our employees that do well. In addition, we stand behind our work, if you are not satisfied, we need to know.
Please contact your dedicated account or sales manager. Our goal is for 100% satisfaction, and we’ll be happy to help resolve any of your concerns or issues.
Absolutely. Our one-time services include, but not limited to, deep cleaning of your facility, Hard Floor Care (Strip & Wax), Carpet Cleaning (Truck Mounted and Pull-Behind method), Window Cleaning, Pressure Washing. If you have another project in mind, just ask!
Please reach out to hello@oranje.us or your dedicated sales or account manager.

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